- Download and use our mobile application — Sender
- Engage with us in other related ways — including any sales, marketing, or events
- “App,” we are referring to any application of ours that references or links to this policy.
- “Services,” we are referring to our App, and other related services, including sales, marketing, or events.
Sender is an AI-powered text-adventure game for mobile devices. Players communicate with fictional AI characters via an SMS-style interface to solve mysteries and complete story objectives. As you play, your signal strength — a resource representing your phone connection — gradually depletes. Signal can be restored by watching rewarded video ads, using Signal Magnifier items, or spending gold coins. Your progress and scores, along with an optional display name and in-game avatar, may appear on a global leaderboard.
Sender is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at casadozeps@gmail.com so we can promptly delete it.
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
- USER CONTENT RULES AND RESPONSIBILITIES & SOCIAL FEATURES
- HOW LONG DO WE KEEP YOUR INFORMATION?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
In short: We collect personal information that you voluntarily provide to us when you register or use the App.
The personal information we collect may include:
- Account information. When you sign up, we collect your name and email address.
- Display name and in-game avatar. You may optionally set a display name and customise a cartoon-style in-game avatar (not a photo). This information may be publicly visible on the in-app leaderboard. You can disable leaderboard participation at any time in the App's Settings.
- Social Login Data. If you log in using Google or Apple, we receive limited profile information (such as your name and email address) from those providers. See "HOW DO WE HANDLE YOUR SOCIAL LOGINS?".
All personal information that you provide to us must be true, complete, and accurate.
In short: We collect gameplay data, usage information, and optional push notification tokens when you use our App.
- Game progress and session data. We store your in-game conversation history, completed objectives, gold balance, story progress, and signal strength. This data is stored locally on your device and synchronised to Firebase Realtime Database to enable cross-device play.
- AI conversation data. Messages you send to AI characters are transmitted to Google's Gemini AI API to generate responses. These messages may be processed and stored by Google in accordance with their privacy policy. We recommend reviewing Google's Privacy Policy.
- In-app purchase records. If you make in-app purchases (gold coins, story packs, or Signal Magnifiers), transaction records are processed by Apple App Store or Google Play and associated with your account for entitlement purposes.
- Push notifications. We may request permission to send you local push notifications (for example, to remind you that your signal is dropping). You can disable these in your device's settings at any time.
- Analytics and crash reports. We use Firebase Analytics and Firebase Crashlytics to understand how the App is used and to detect and fix issues. This data is collected automatically and is associated with a device identifier.
- Advertising data. We display rewarded video ads via Google AdMob. AdMob may collect device identifiers and usage data to serve relevant ads. See Google's Advertising Privacy Policy.
In short: We process your information to provide, improve, and personalise the App, to facilitate in-app purchases, and to comply with legal obligations.
- To provide and maintain the App. We use your account and gameplay data to run the game, sync your progress across devices, and restore purchases.
- To operate the leaderboard. If leaderboard participation is enabled (the default), your display name and in-game avatar are uploaded to a publicly visible global leaderboard.
- To power AI conversations. Your messages are sent to Google Gemini to generate AI character responses in real time.
- To send notifications. With your permission, we send local push notifications about in-game events (e.g., low signal strength).
- To improve the App. Aggregated analytics and crash data help us identify bugs and improve gameplay.
- To facilitate account creation and login. We use social login data solely to authenticate you and link your account. See "HOW DO WE HANDLE YOUR SOCIAL LOGINS?".
- To manage user accounts. We use your information to manage your account and respond to support requests.
In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
In short: If you choose to register or log in to our services using a social account, we may have access to certain information about you.
Our App offers you the ability to register and log in using your Google or Apple account. Where you choose to do this, we will receive limited profile information from the respective provider, including your name and email address.
We use the information we receive only for authentication and to set up your account. We do not control, and are not responsible for, other uses of your personal information by Google or Apple. We recommend you review their privacy policies: Google Privacy Policy and Apple Privacy Policy.
In short: We are not responsible for the safety of any information that you share with third parties that we may link to or that advertise on our App, but are not affiliated with us.
The App may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the App. You should review the policies of such third parties and contact them directly to respond to your questions.
In short: You are solely responsible for the content you post and must use social features responsibly.
Our App may provide you with the ability to interact with other users or to post content, such as posts, comments, reviews, or other material (collectively, “User Content”). By posting User Content, you represent and warrant that you have all necessary rights and that such content does not infringe the rights of any third party or violate applicable law.
You grant Sender a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, display, and distribute your User Content in connection with the functionalities of the App. We reserve the right to remove any User Content that, in our judgment, violates this privacy policy, our Terms of Use, or applicable law.
You are responsible for all your interactions with other users of the App and agree to use social features responsibly and in compliance with this policy and applicable law. We do not tolerate harassment, hate speech, unlawful activity, or any other misuse of our Services.
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Brazil, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Brazil), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.
We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note that this will not affect the lawfulness of the processing before its withdrawal.
If you are located in the EEA, UK, or Brazil and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Delete your account directly in the App — go to Settings → Profile → Delete Account. This permanently removes your data from our servers (Firebase Realtime Database and leaderboard).
- Contact us using the contact information provided below.
Upon deletion, we will remove your account and associated data from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by contacting us using the details provided below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
In short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the App, you have the right to request removal of unwanted data that you publicly post on the App. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the App, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, you may email us at casadozeps@gmail.com
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.
You can delete your account and all associated data directly from within the App by navigating to Settings → Profile → Delete Account.
For any other requests — including data access, correction, or portability — please contact us at: casadozeps@gmail.com.